Frequently Asked Questions

Everything you need to know about shopping with FridayCharm

What are your standard shipping times?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery can take 10-15 business days depending on your location.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to our tracking portal so you can monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return label.

Which payment methods do you accept?

FridayCharm accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and weight of your order.

How can I contact customer support?

Our dedicated support team is available via email at support@fridaycharm.com or through our live chat feature from Monday to Friday, 9:00 AM to 6:00 PM EST.