Returns & Exchanges
At FridayCharm, we want you to love every purchase, but if you are not completely satisfied, we offer a hassle-free return policy within 30 days of delivery. Items must be in their original condition with all packaging intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your FridayCharm account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.